How to purchase knitwear from the Heather Wallace website

Cashmere Care

Fibre Information

Production

HOW TO PURCHASE KNITWEAR FROM OUR WEBSITE

Our products are split into Women's, Men's and Accessories Categories. Please choose which category you wish to purchase from using the main menu across the top of the page.

Thelinks in the left hand column show Sub Categories available in the chosen Category. Click a Sub Category link to view available products.

Make your style selection from the available picture thumbnails (hover your cursor over the image for the product's name).

Click on the desired product thumbnail to find the product's description, pricing, sizes and colourways available for that product. A size conversion chart is available by clicking the link on this page. Available colourways are shown by clicking the "view colours" link.

Choose the size, colour and quantity product required and then click the "Add to cart" button.

You will be taken to the "Shopping Cart" page and asked to choose your Country/location, this is for tax calculation purposes and is required to continue.

You will then be shown the product(s) you have just added to the Shopping Cart (You may increase the quantity or delete the product from your Shopping Cart).

Click the "Checkout" button to continue with your purchase.

Enter your Billing and Delivery details, click the "I have read and understand the terms and conditions" checkbox, then click "Click here to pay with your Credit/Debit Card" to proceed with payment.

You will then be taken to our payment provider's (WorldPay) secure server to enter your payment details and confirm payment.

 

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CASHMERE CARE

We recommend that your Heather Wallace cashmere is gently washed after it has been worn three or four times.
Cashmere knitwear can be hand washed or dry cleaned. We recommend hand washing, following these few simple guidelines:

 

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FIBRE INFORMATION

Cashmere - is the hair from the cashmere goat - there are many different herds living in various countries but the superior hair is on the goats from Inner Mongolia - our cashmere sweaters are all knitted only using this pedigree quality.

The goats hair is hand combed from their underbelly once a year in the springtime.

The resultant hair is scarce..after it is carefully examined and graded... and it takes the produce of 2-3 goats to knit one cashmere sweater. The hair is transported to the cashmere specialists for cleansing, spinning and dyeing.

Camelhair - is the hair from a unique camel - the Bactrian - which is bred especially and roams the Gobi desert. The hair is hand combed once a year from the chest of this camel. This hair is naturally very soft and warm but does not take any dye material so is available only in the natural colour.

Lambswool - our lambswool comes from the pedigree sheep bred especially for the excellent quality of wool. These sheep live in South Australia and are famous for their unique wool. When the lamb is first fleeced at 7 months of age the soft virgin wool is then sent to the British spinner who create a galaxy of classic and fashion colours.

This wool is knitted at a tight tension on the special "frames" so the garment will not pill or lose any of its shape under normal circumstances.

 

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PRODUCTION

By using the very best natural fibres available... then having these turned into top quality yarns by experts at colour and spinning production... the designs are created and the garments knitted in Hawick, Scotland on fully - fashioned machinery.

The spinners and the knitter have all been in business for over a hundred years each and are proud to maintain the Scottish tradition of working with the best to produce the best.

 

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